Google Pixel is a brand of portable consumer electronic devices developed by Google that run either ChromeOS or the Pixel version of the Android operating system.

The main line of Pixel products consists of Android-powered smartphones, which have been produced since October 2016 as the replacement for the older Nexus, and of which the Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL and Pixel 9 Pro Fold are the current models.

Samsung Galaxy was mobiles devices have been designed, manufactured and marketed by Samsung Electronics since 29 June 2009.

The product line includes the Samsung Galaxy S series of high-end phones, Galaxy Z series of high-end foldables, Galaxy A series, Galaxy F series and Galaxy M series of mid-range phones, the Galaxy Book of laptops, the Samsung Galaxy Tab series, the Samsung Galaxy Watch series, the Galaxy Buds series and the Galaxy Fit, and the now historical Galaxy Note series of pioneering phablets.

Apple iOS is the operating system that runs on mobile devices such as the iPhone and iPad, which stands for iPhone Operating System.

Apple MacOS is the operating system that runs on Apple computers and laptops such as the iMac or MacBook, which stands for Macintosh Operating System.

Easily Access Apps and Data from your iPhone or iPad on the Web

iCloud is essential for keeping personal information from your devices safe, up to date, and available wherever you are.

You can access your photos, files, and more from any web browser with changes you make syncing to your iPhone and other devices, so you’re always up to date.

You can use iCloud from anywhere by signing in to iCloud.com using any web browser.

• In Any Browser – Enter an email address or phone number and your password.
• In Safari – Use Face ID or Touch ID (if you’re already signed in to a device that supports these features).
• In Supported Versions of Google Chrome or Microsoft Edge – Enter your email address or phone number, then click “Sign in with Passkey” to scan a QR code (if you turned on iCloud Keychain and have an iPhone or iPad with iOS 17, iPadOS 17 or later).

Apps & Features on iCloud.com

You can use a web browser to view information stored in iCloud from anywhere. You can also access certain iCloud+ features. Learn what you can do with the following apps and features on iCloud.com on a computer:

• Apple Invites
• iCloud Settings
• Calendar
• Contacts
• Custom Email Domain (iCloud+)
• Find Devices
• Hide My Email (iCloud+)
• iCloud Drive
• iCloud Mail
• Keynote
• Notes
• Numbers
• Pages
• Photos
• Reminders

Note: Not all iCloud features are available in all countries or regions. Some iCloud features have minimum system requirements.

Apple Mail is an email client included by Apple with its operating systems macOS, iOS, iPadOS and watchOS on Apple devices iPhone, iPad, iMac or MacBook.

Apple Passwords is a built-in password manager app on Apple devices that allows users to create, manage, and share passwords and passkeys across their devices.

It uses iCloud Keychain to sync and store secure information, and provides security recommendations if passwords are weak or compromised.

The Passwords app can be accessed on iPhones, iPads, Macs, and even Windows computers through the iCloud for Windows app.

Key features of Apple Passwords:

• Centralized Password Management: Apple Passwords provides a central hub for all your passwords, passkeys, and other credentials.
• Password Generation: The app can generate strong, unique passwords for your accounts.
• Secure Storage: Passwords are stored in iCloud Keychain, which uses end-to-end encryption, ensuring they’re not accessible to Apple or others.
• Password Alerts: The app can alert you about weak or compromised passwords.
• Shared Passwords & Passkeys: You can share passwords and passkeys with trusted contacts, like family members or colleagues.
• Passkeys: Apple Passwords supports passkeys, which are a passwordless authentication method, for increased security.
• Accessibility: The app is accessible on various Apple devices and can be used in web browsers with the iCloud Passwords extension.
• Two-factor Authentication: Apple Passwords can generate two-factor authentication codes.

On Apple iPhone or iPad (iOS), the Settings app is typically located on the Home Screen or in the App Library and lets you access and manage your Apple settings.

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TPM (Trusted Platform Module) is a hardware security chip (or firmware-based module) inside a computer that helps protect data.

What it does:

• Stores encryption keys securely
• Enables technologies like BitLocker (disk encryption)
• Helps verify system integrity during boot (secure boot)
• Protects passwords and sensitive data from malware

Avast Business Antivirus is an internet security application developed by Gen Digital Inc. for Microsoft Windows and Apple macOS computers, which provides Antivirus, Browser Security, Firewall, Anti-Phishing, Anti-Spyware and Anti-Spam protection.



Avast Antivirus Latest Version is 26.1.2968

If you require an Avast Antivirus installation file to either reinstall, repair or transfer Avast Antivirus security software, then all you need to do is complete the Avast Install File Form below.

If you were just to install Avast Business Antivirus with an old install file on the new computer, Avast would not be enabled, and I will also be notified that you have done this.

Should you require Avast Business Antivirus on more computers than you have licences, you will need to request an additional licence.

Please expect a reply during business hours Mon-Fri 8.30am-4.30pm (AEST)

Note: This is for clients of Next Century only who have purchased an Avast Antivirus subscription.

Avast Firewall monitors all network traffic between your PC and the outside world to protect you from unauthorized communication and intrusions.

Browse Smarter & Safer for Free

Install Avast’s security and privacy extension to stay more private online, get more control over who sees your online activity info & boost your online security against harmful websites and phishing scams.

The Avast Secure browser helps you surf the web, message, and shop more safely online, plus block ads and boost your online privacy.

Avast Addons (Extensions)

Browsers have evolved to become much more than simple internet navigators.

A big part of that evolution was the introduction of “extensions” which let you control how websites load and behave, and they add extra features to your browser.

Are Extensions Safe to Use

As useful as browser extensions can be, they do present security and privacy concerns.

This has to do with the permissions they’re given when you install the extension, for example, they can read and change all your data on the websites you visit.

A malicious extension could easily be logging your keystrokes to steal passwords and personal information.

It could be secretly redirecting your search traffic to a different place or selling your internet browsing data to advertisers, the list is endless.

Under the Security & Privacy Center, Avast Secure Browser will advise that your ‘Location is not Hidden’ and that you can ‘Try for Free’ the secure Browser VPN.

And if you click on the box, you will then see a further prompt to ‘Unlock the internet with PRO’

This does not mean that you do not have Avast SecureLine VPN installed, it is just Avast trying to sell you Avast Secure Browser Pro version.

Private browsing mode is a feature that hides your internet activity from anyone who uses your device.

When you use your browser’s private mode, your search history, passwords, and other browsing data aren’t saved on your device which means when other people use your device, they won’t see what you did during your private browsing session.

Incognito mode is the same as private browsing — Incognito mode is simply what Google Chrome calls private browsing.

After browsing in private mode, your search history and cookies are wiped clean, so if anyone borrows your device they won’t know which websites you visited or what you entered into search engines.

If you search for presents while browsing in private mode, no one in your family will see what you searched for if they use your device later.

While private browsing, or going incognito, removes most traces of your browsing activity from your computer or phone, it does not mean you stay anonymous online and it does not protect you from web tracking.

Hack Check is a feature that helps you keep your digital life and personal identity safe from hackers.

This service uses Pwned Passwords technology in combination with Avast’s internal database of stolen email addresses to check for possible leaks.

Every year there are multiple data breaches across the globe, which has led to an increase in passwords and personal information being stolen, including identity theft.

Avast SecureLine VPN

Help secure your internet connection, hide your IP address, and access the content you love whether you’re at home or on the move.

Avast is helping to raise awareness and educate users about how cybersecurity is vital to help remain vigilant and protected.

Even if previously they have been trained to identify potential threats and respond appropriately, continuous education is beneficial so that awareness will be top priority.

There are new training tools that can help users understand and learn the importance of cybersecurity awareness.

CS Time is a powerful and flexible time and attendance package that can be customized to your needs without compromising on ease of use.

Click on the link below to download a PDF user manual for the Hanvon F110 Facial ID Terminal

F110 Series User Manual Download

Enrolling & Recognizing

• 30cm to 80cm (between face and mirror)
• Normal face expression
• No sunglasses

LED Indicator under the Mirror

• Red flashing – face position is proper for enrolment or verification
• Red lighting – face position is not proper for enrolment or verification
• Green lighting – verification successful

Follow instructions on the screen to enrol face templates:

1. Eyes in Mirror

Look down and find your eyes in the mirror, then move the head farther and closer slightly to make sure the process bar on the screen is changing to green and moving.

For users who wear glasses: take off glasses after the 1st half enrolling process, then continue to the 2nd half enrolment.

2. Move Farther

Move your head or body father to the terminal.

3. Move Closer

Move your head or body closer to the terminal.

4. Collecting

Terminal is collecting face templates.

DropSuite end user portal guides.

Introduction

Dropsuite is a market-leading cloud backup platform that helps businesses securely backup, manage, recover, and protect their business information.

The easy-to-use interface and automated and incremental backups simplify the backup, recovery, and compliance experience.

It works with Microsoft 365 (Hosted Exchange, Groups and Teams, SharePoint, OneDrive), Gmail (including Calendars, Contacts, and Tasks), and other IMAP email servers.

Dropsuite uses 256-bit (AES) encryption at rest and in transit, supporting Multifactor authentication (MFA).

Dropsuite Backup Only

This is the most preferred solution for small and medium business users with pricing based on number of mailboxes and includes unlimited storage and retention.

Features include user access control management, file/attachment manager, advanced search, and advanced reporting via insights.

Restore, download, or migrate the entire mailbox or just one email with the click of a button.

Use 20+ criteria in our advanced search to find the right email you need and restore it within a minute.

Email Backup also includes Microsoft 365 backup, a simple and powerful solution that automatically protects your most important Microsoft 365 data in the cloud and restores any file on demand.

Dropsuite backs up SharePoint, OneDrive, Contacts/Calendars/Tasks, Groups & Teams, Shared Mailboxes and Public Folders.

Dropsuite Backup Plus Archiving

Backup Plus Archiving is the perfect agent-less archiving solution for SMBs who must comply with regulatory requirements.

Emails are archived using Envelope Journaling, which ensures all emails are archived without fail.

Features include advanced eDiscovery (with the option to filter using 17 attributes), legal hold, customizable retention periods, audit trail, audit review capabilities, tags, and role-based access in addition to granular user access control, file/attachment manager, and advanced reporting via insights.

Business organizations need to be able to retrieve any relevant email message in the event of legal discovery, audits, and business or personnel investigations. DropSuite archiving solution assures that evidentiary-quality records are systematically stored in a central repository with security in place to guard against any form of tampering.

Dropsuite’s archiving solutions are built on top of our Email Backup, providing a robust set of business continuity and compliance tools, all in an easy-to-use, one-pane-of-glass integrated interface.

Google Chrome is a fast, secure, and widely used web browser developed by Google.

It offers features like Energy Saver and Memory Saver to optimize performance, tab management tools to keep things organized, and cross-platform compatibility for a seamless experience across devices.

Chrome is updated every four weeks, ensuring users get the latest features and security enhancements and includes Google Password Manager to help manage and protect passwords, Safe Browsing to warn against malware and phishing attacks, and a Privacy Guide to help users control their online data.

Fake virus alert notifications via your web browser are deceptive cybersecurity threats designed by today’s hackers to try to get malware onto your device and even though we would like to think it’s as easy as simply closing the window, sometimes it takes more than that to get rid of pop-up viruses.

When it comes to fake virus scam notifications, always avoid clicking on any part of the message.

How do Fake Virus Alerts Work?

Similar to cyberattacks like phishing and smishing, these phony virus alerts often come with urgent messages meant to scare victims into making irrational decisions Fake virus alerts have two motives:

1. Get you to click on an infected link triggering a download
2. Direct you to a fake website to purchase antivirus software that doesn’t exist

Google Password Manager is a tool that helps you securely store and manage your passwords across devices, it allows you to:

• Save and autofill passwords in Chrome and Android.
• Generate strong, unique passwords for your accounts.
• Check the security of your saved passwords and get alerts if any are compromised.
• Protect your passwords with encryption and Google’s built-in security features.

Google Password Manager is designed as an all-in-one credential manager, bringing together multiple features under one platform:

• Centralised Credential Hub: Google Password Manager stores all your google passwords and passkeys in one accessible location, making it easy to manage them across devices. It integrates directly with Chrome and Android, providing a seamless experience without additional software installation.
• Advanced Security Features: The tool includes end-to-end encryption, biometric authentication through fingerprint or face recognition, and security alerts that notify users of compromised credentials. Google Password Manager also supports the new PIN functionality, adding an extra layer of protection for passkeys.
• Password & Passkey Autofill: Google Autofill Passwords seamlessly integrates with autofill functionality, allowing saved credentials to be automatically entered into websites and apps, enhancing user convenience.
• Cross-Platform Compatibility: While primarily used on Android and Chrome, Google is working towards full integration with other platforms like iOS, expanding its accessibility beyond Google devices.

All data stored in Google Password Manager is end-to-end encrypted, meaning only you can access it and it uses biometric authentication or a dedicated PIN to ensure that your credentials remain secure.

Aussie Broadband is an Australian internet service provider known for its high-speed NBN plans and strong customer satisfaction.

They offer various broadband services, including NBN, mobile plans, and business solutions.

If you are an Aussie Broadband customer, the best way to test your internet speed is with the link below:

https://speed.aussiebroadband.com.au/

Please note that the speed test servers are only available on an Aussie Broadband Internet connection and will save the test to your account.

Ideally, the best way to test this is with an ethernet connection to your router as a device connected to Wi-Fi can be significantly affected by the signal strength and the Wi-Fi performance.

For more information about the Aussie Broadband Speed Test, go to this page https://www.aussiebroadband.com.au/speed-test/

Losing internet connection can be pretty frustrating, especially when it happens in an untimely moment.

This guide will help provide some basic troubleshooting steps to help resolve the issue.

1. Check to see if there are any Aussie Broadband system outages by clicking here

2. Next, check for outages in your area:
– If you have an nbn® service click here
– If you have an Opticomm service, click here

3. Check for any scheduled outages
– This can be done through the MyAussie App but they also send emails in advance to provide notice, so you can also check your inbox.

The National Broadband Network (NBN) is Australia’s national wholesale open-access data network, operated by NBN Co, a government-owned corporation proving high-speed internet access across the country using a mix of technologies, including fibre, fixed wireless, and satellite.

Optus Internet are an Australian internet service provider offering various broadband services, including NBN and mobile plans.

Starlink is a satellite internet service developed by SpaceX, designed to provide high-speed internet access to remote and underserved areas.

Telstra are an Australian internet service provider offering various broadband services, including NBN and mobile plans.

If it is the first time you have used BreachWatch, then to start your BreachWatch scan, do the following:

1. Click BreachWatch in the left navigation menu
2. Then click Let’s Begin > Scan

BreachWatch will then scan your records and report any risks associated with them.

Clicking each record listed will allow you to view the steps needed to Resolve each risk.

Resolving the risk requires you to change the password at the affected website.

Once you have done that, be sure to update the corresponding record in your Keeper Vault with the same password.

Microsoft 365 has evolved into the ultimate subscription-based productivity cloud platform for small to mid-sized businesses with all the Office apps everyone knows and uses like Outlook, Word, PowerPoint, Excel.

Before you subscribe for a new Microsoft 365 Tenant, you will have to choose a name for your tenant.

The name you choose will be used in the links for multiple applications which include SharePoint.

For example, if you choose ‘MyBusiness’ as your tenant name, then this would result in SharePoint Online link been MyBusiness.SharePoint.com

IMPORTANT: You cannot rename the tenant name later, so choose very carefully.



To use Microsoft Office apps like Excel, Word, PowerPoint, Publisher or Outlook, you must have a current Microsoft subscription:

• Microsoft 365 Business Standard or Premium
• Microsoft 365 Family or Personal

You can use any of these accounts to activate Microsoft Office.

Microsoft 365 Family and Personal subscriptions include Microsoft 365 Office (Word, Excel, PowerPoint & Outlook), 1TB OneDrive online storage and a premium 50GB email account.

To use Microsoft Office apps like Excel, Word, PowerPoint, Publisher or Outlook, you must have a current Microsoft subscription:

• Microsoft 365 Business Standard or Premium
• Microsoft 365 Family or Personal

You can use any of these accounts to activate Microsoft Office.

Microsoft Edge is a Chromium-based browser, meaning it uses the same engine as Google Chrome which gives it compatibility with most modern websites and Chrome extensions, while also offering unique Microsoft features.

Scareware scams are a particularly convincing type of tech support scam and use aggressive web pages to convince victims into thinking their system is infected with malware, pressuring people to call fake tech support number where scammers attempt to gain access to their device.

Scareware can pop up out of nowhere, particularly through deceptive online advertisements.

For example, you might by accident click on a misleading banner or button, which could redirect you to a scareware site.

Scareware uses audio and keyboard mouse tricks to incite panic, quite often they will play a warning from a computer-generated voice, leading victims to believe their computer has an identity theft virus and urging users to call support immediately.

If you land on a scareware scam website in Microsoft Edge browser will be protected by Defender SmartScreen, which provides real-time checks on new and unfamiliar sites where abuse is more likely to hide.

When scareware blocker suspects a page is a scam, Microsoft Edge will put you back in control by exiting full screen mode, stopping aggressive audio playback, warning you, and showing a thumbnail of the page.

Fake virus alert notifications via your web browser are deceptive cybersecurity threats designed by today’s hackers to try to get malware onto your device and even though we would like to think it’s as easy as simply closing the window, sometimes it takes more than that to get rid of pop-up viruses.

When it comes to fake virus scam notifications, always avoid clicking on any part of the message.

How do Fake Virus Alerts Work?

Similar to cyberattacks like phishing and smishing, these phony virus alerts often come with urgent messages meant to scare victims into making irrational decisions Fake virus alerts have two motives:

1. Get you to click on an infected link triggering a download
2. Direct you to a fake website to purchase antivirus software that doesn’t exist

Microsoft OneDrive is a cloud storage service that lets you store, sync, and share files securely across devices. It’s tightly integrated with Windows and Microsoft 365, making it a convenient tool for both personal and professional use.

Microsoft Outlook is a powerful personal information manager from Microsoft, primarily used as an email client, but it also includes features like a calendar, task manager, contact manager, note-taking, and journal.

Outlook stores data it downloads from mail servers in a PST or OST file locally in Windows and the default file size is set at 50GB, although with some simple registry edit tweaks this default max file size limit can be increased to 100GB.

When do Maximum File Size Problems in Microsoft Outlook occur?

There are a variety of things that can cause you to get an Outlook popup that complains you cannot send / receive email due to max file size, here are some of the common reasons this might happen:

1. When you have too much email and have not cleared out your emails for a long time
2. When you have a mailbox that allows you to store more than 50GB of emails such as an Microsoft 365 Plan2 mailbox that allows 100GB rather than the standard 50GB
3. When you have access to other shared mailboxes such as a Microsoft shared mailbox but unfortunately the shared mailbox contributes to the PST/OST file size on top of your personal mailbox, so it fills up the local PST/OST file and hits the 50GB limit.

How to Fix the Microsoft Outlook Maximum File Size Error

If that does not work, then you can try disabling via the Registry and here are a couple of ways to do that.

Use a REG file to Quickly Update Windows Registry

Follow the steps below:

1. Download the zipped REG file from here.
2. Unzip the file.
3. Close Outlook.
4. Double-click the file to run it  (you need to have administrative privileges on the computer where you want to update Windows registry).
5. Click Yes to close the warning message and add the key that disables the roaming signatures feature. Once Windows registry gets updated, a relevant message will be displayed.
6. Launch or restart Outlook for Windows for the change to take effect.

Disable Outlook Roaming Signatures via Registry

1. Open Regedit

2. Browse to

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Setup\

3. Right click anywhere on the right panel, select New then select DWORD (32-bit) Value

4. Enter the DWORD name as DisableRoamingSignaturesTemporaryToggle and press Enter

5. To edit the value, you can either right-click the DisableRoamingSignaturesTemporaryToggle and select Modify or double-click DisableRoamingSignaturesTemporaryToggle

6. Select OK to save the changes and close the window

7. Restart Outlook for the change to take effect

Microsoft SharePoint is a web-based collaboration and document management platform developed by Microsoft. It’s widely used by organizations to create websites, manage content, and facilitate teamwork.

Windows 11 is the latest major release of Microsoft’s Windows operating system, officially launched on October 5, 2021 and built on the foundation of Windows 10 but introduces a refreshed design, improved performance, and new productivity features.

What is System Restore?

System Restore is a Microsoft Windows utility designed to protect and revert the operating system (OS) to a previous state and is useful when there is a need to undo system changes made since the restore point was created, while avoiding a reinstall of the entire operating system (OS).

How Windows System Restore Works

System Restore continually monitors system activity and regularly takes snapshots of system files, device drivers, installed programs and Windows registry keys, saving those snapshots as restore points.

Restore points in System Restore are automatically created when certain activities occur in the system which can include software installations, device driver installations and device driver updates.

Benefits of System Restore

The most important benefit of System Restore is that it allows the reversal of changes made to the operating system that affect system performance or its basic operation.

Another benefit of system restore is that it can fix issues with system stability that might occur after a particular event, such as the installation of software containing a virus or problematic Windows updates by restoring the computer back to an earlier restore point.

Similarly, if a new program doesn’t function properly, a patch slows down the computer or if the system stops responding, the utility will attempt to correct these problems by reverting to a system snapshot that was saved before the troubles began.

What System Restore Does Not Do

System Restore only restores critical system files and the registry file, but it does not affect personal data, such as photos, new files, new email messages or changes to documents. It also doesn’t affect any files, videos, photos, etc., imported or downloaded to the computer.

Because the utility doesn’t restore personal files, it’s important to make regular backups of those files.

When restoring a system to a restore point, System Restore may remove programs installed after the restore point was created. However, it doesn’t remove any files created by the program.

If you receive a Filename Warning about renaming “C:\Program” to “C:\Program1” it is likely due to a naming conflict that could affect the functionality of certain applications that have used the incorrect folder name which should be “C:\Program Files”.

The Filename Warning message is normally caused by bad coding by a software developer.

Renaming the folder to “C:\Program1” by clicking on the rename button is a suggested solution that will then get rid of this message on startup.

Next, check the contents of the C:\Program1 folder to see what software could be affected on your computer and test the affected software works.

If you encounter any issues with the software, it will need reinstalling and then check that it is working correctly.

Lastly, delete the C:\Program1 folder.

Brother continues to be a leading name in the printer market, offering a wide range of models tailored for home, small business, and office use.

When Should You Replace the Toner Cartridge?

The toner cartridge which contains the toner powder which comes in standard or high yield sizes fits inside a drum unit that must be installed together for your Brother printer.

Once the toner cartridge reaches the quoted page yield or approximated number of pages, you should be prompted with a message saying toner low or replace toner.

Why is Brother Printer Toner Replacement Important?

Keeping an empty cartridge for too long fitted can cause the printer to overheat and gives irreversible and expensive damage.

If you are experiencing a print quality issue with your Brother laser printer, here are a few things you can try to resolve the issue.

Print Density (Adjusting the Print Darkness)

Print density is the setting which will change the darkness or intensity of the printout.

If you are not happy with the darkness of the black for example on a Brother Mono Laser, then try changing the print density level to maximum which results in a much darker, clearer printout.

Here how to change the darkness setting:

1. Go to Control Panel > Hardware and Sound > Devices and Printers
2. Right click on your printer and select Printing Preferences
3. Click on Advanced > Other Print Options > Density Adjustment
4. Set the slider to Darkest

You should immediately see the print quality darken and become much darker.

Improve Print Output (Stop Toner from Rubbing Off)

Have you ever encountered the issue with the toner rubbing off of the page?

Believe it or not, this is quite a common issue and there are many factors involved that cause to this happening.

Often when printing on labels or thicker paper the toner does not burn onto the page enough which results in it easily rubbing off.

This can be easily resolved and there are a couple of settings that you can adjust to fix the problem.

Here’s how to change the Improve Print Output:

1. Go to Control Panel > Hardware and Sound > Devices and Printers
2. Right click on your printer and select Printing Preferences
3. Click on Advanced > Other Print Options > Improve Toner Fixing
4. Select Improve Toner Fixing
5. Click OK > Apply

Once this changed this setting you should notice an improvement on how well the toner sticks to the paper or labels, however if you are still not satisfied with how well it is sticking to the paper you can also change other settings to improve the adhesion even more.

Media Type (Select Paper Thickness)

If you are still wanting to burn the toner onto the paper or labels even harder, then you can make adjustments to the print media by selecting a thicker paper setting.

What this will do is slow down the speed at which the printing occurs which in turn burns the toner powder harder onto the print medium.

The only drawback is the fact that it will slow down the print speed considerably, however if should definitely stop the toner from rubbing off altogether.

Here’s how you can change this setting:

1. Go to Control Panel > Hardware and Sound > Devices and Printers
2. Right click on your printer and select Printing Preferences
3. Stay on Basic and under Media Type, select Think Paper
4. Click OK > Apply

When you print now you will notice that by selecting the Thick Paper setting that the print speed has slowed considerably, which allows the printer to bake the toner powder much harder onto the paper.

You can leave the setting like this if you are not bothered about the slow print speed or you can simply adjust it only when you are printing labels etc.

By changing this setting, you should find that the toner is almost impossible now to rub off and it does help with printing eParcel labels.

Clean the Drum Unit

Are your printouts spotted or contaminated? It could be that your drum unit needs a good clean.

If you have dots or print defects repeated at equal distances vertically up the page, then the drum is most likely at fault.

Remove the drum unit from the machine, release the toner from the drum and then using a lint free cloth clean the entire drum roller surface or at least clean any contamination that is visible.

You can use some Mentholated Spirits or Isopropyl Alcohol on the cloth to help remove the contamination but NEVER use anything that will leave an oily residue on the roller.

When re-installing always move the “Corona wire” ( usually has a green knob ) back and forth several times to make sure it is clean and ALWAYS make sure it rests in the correct position, fully to the correct side.

Fixing a Dirty or Gray Background

A very common issue with Brother Laser printers is a printout with a dirty or grayish background which is usually caused by a faulty toner.

Often low-grade compatible toners have a poor or faulty wiper blade which means that any excess toner on the roller does not get removed completely and so ends up being transferred to the drum unit resulting in a dirty background, the only solution to this is to change the toner.

When you change the toner, you may also need to clean the drum unit to restore a clean print quality.

Epson remains a top-tier printer brand, known for its EcoTank technology, photo printing excellence, and business-ready features

A printer not recognising a new ink or toner cartridge is one of the most common issues that print owners experience when changing or replacing an empty one, irrespective of what brand printer you have, and this mostly affects people who are replacing compatible, remanufactured, generic or refilled ink cartridges (cartridges not made by the printer manufacturer).

There may be occasions when, after installing a new ink or toner cartridge in your printer, you might see a message on your printer like:

• Your printer says ‘toner is not compatible.‘
• Your printer says ‘printer cartridge not detected,‘ or your printer cannot detect ink.
• A low or empty level of ink and toner is displayed on your computer.
• A message on your printer warning ‘no cartridge installed‘ or ‘cartridge not recognised‘, or words to that effect.

Splashtop is a powerful remote access and support software that enables users to securely connect to their computers and devices from anywhere.

Not using Edge? Watch the Chrome and Firefox installation videos for Windows.

Not using Mozilla Firefox? Watch the Chrome and Edge installation videos for Windows.

How to Import from a CSV
How to Export Chrome Passwords and Import into RoboForm
How to Export Safari Passwords and Import into RoboForm
How to Export Microsoft Edge Passwords and Import into RoboForm
How to Export Firefox Passwords and Import into RoboForm
How to Export Opera Passwords and Import into RoboForm
How to Export from LastPass and Import into RoboForm
How to Export from Dashlane and Import into RoboForm
How to Export from Bitwarden and Import into RoboForm
How to Export from 1Password and Import into RoboForm
How to Export from Keeper and Import into RoboForm
How to Export from NordPass and Import into RoboForm
How to Export from Enpass and Import into RoboForm
How to Export from Proton Pass and Import into RoboForm
How to Export from Zoho and Import into RoboForm
How to Export from KeePass and Import into RoboForm (Windows Only)
How to Export from Kaspersky Password Manager and Import into RoboForm
How to Export from Norton Password Manager and Import into RoboForm
How to Export from Sticky Password and Import into RoboForm
How to Export from True Key and Import into RoboForm
How to Export from KeePassX and Import into RoboForm
How to Export from Password Boss and Import into RoboForm
How to Export from LogMeOnce and Import into RoboForm
How to Export from Myki and Import into RoboForm

The Security Center is a tool that allows you to evaluate the strength of your passwords and check for Compromised, Reused or Weak Passwords.

Synology Active Backup is a suite of backup solutions provided by Synology, designed to protect data across various platforms computers, servers, virtual machines, and cloud services using a centralised, efficient, and license-free approach.

• Features:
  • Bare-metal recovery
  • Incremental backups with global deduplication
  • Centralised dashboard and monitoring
  • Instant restore and file-level recovery

Synology DSM (DiskStation Manager) is the operating system that powers Synology NAS devices.

It’s a web-based OS designed to make managing your NAS intuitive, powerful, and flexible, whether you’re using it for home, business, or enterprise purposes.

A Synology NAS (Network Attached Storage) is a smart, compact server that connects to your home or office network, allowing you to store, access, and manage data from anywhere. It’s widely used for personal backups, media streaming, business file sharing, and even running virtual machines or surveillance systems.

Synology Photos is a photo and video management application developed by Synology for their NAS (Network Attached Storage) devices.

It combines features from two older apps Photo Station and Moments into a single, streamlined platform.

Here’s a quick overview of what it offers:

1. Centralized Photo Management
   • Store and organize all your photos and videos in one place on your Synology NAS.
   • Supports folder-based and timeline-based browsing.
2. AI-Powered Organization
   • Facial recognition and subject detection to automatically group photos.
   • Tagging and smart albums based on metadata like location, people, and objects.
3. Sharing and Collaboration
   • Share albums or individual photos via links or with specific users.
   • Set permissions for viewing, downloading, or editing.
4. Mobile and Web Access
   • Access your media from anywhere using the Synology Photos mobile app or web interface.
   • Automatic photo backup from your phone.
5. Privacy and Control
   • Your data stays on your NAS, giving you full control over your privacy.
   • Granular user permissions and access controls.
6. Editing and Metadata
   • Basic editing tools (crop, rotate, etc.).
   • View and edit metadata like EXIF, tags, and descriptions.

Ubiquiti’s UniFi Cloud Gateways are powerful, all-in-one networking devices that combine routing, security, and full UniFi application support in compact, high-performance hardware.

These gateways are designed for both home and business environments, offering seamless integration with the UniFi ecosystem.

Ubiquiti Unifi is where you can configure settings and view all the details about your Ubiquiti devices.

Ubiquiti UniFi offers a native, gateway-level Ad Blocking feature that functions as a DNS sinkhole, filtering out advertisements and trackers across all connected devices.

It requires a UniFi Gateway (UDM, UDR, UXG) and is designed for easy, single-click activation, reducing the need for device-specific ad blockers.

Key Details About UniFi Ad Blocking

• How it Works: It functions as a DNS sinkhole, intercepting and dropping DNS requests that match a list of known ad/tracker domains.
• Implementation: It can be enabled for specific networks (VLANs) or across the whole network in the UniFi Site Manager.
• Performance: It is a “set-it-and-forget-it” feature, offering better efficiency than browser-only extensions because it works on TV boxes, IoT devices, and mobile apps.
• Limitations: It can sometimes be too aggressive, causing issues with some legitimate site loading, and lacks granular customization for custom blocklists.
• Customization: While you cannot customize the default block lists, users can create “Domain Allow” rules to override accidental blocks.

How to Enable It:

1. Open the UniFi Network Application
2. Navigate to Settings > Security > Ad Blocking
3. Toggle the feature On
4. Select which networks to apply it to

Intrusion Detection (usually called Intrusion Detection System – IDS) is a cybersecurity mechanism that monitors computer systems or networks to detect suspicious or malicious activity and alert administrators.

I’ll explain this clearly in three parts:

1. What intrusion detection is
2. How it works and its types
3. How to enable or use it (in common environments)

What Is Intrusion Detection?

Intrusion detection is the process of identifying unauthorised, abnormal, or malicious actions on a system or network.

An IDS does not stop attacks by itself – its primary role is to detect and alert.

How Intrusion Detection Works

An IDS continuously monitors:

• Network traffic
• System logs
• File changes
• User behavior
• Running processes

It compares what it sees against known attack patterns or normal behavior baselines.

Detection Methods

1. Signature-based Detection

• Matches activity against known attack patterns (signatures)
• Very accurate for known threats
• Cannot detect new or unknown attacks

2. Anomaly-based Detection

• Learns what “normal” behavior looks like
• Flags deviations (e.g., unusual login times or traffic volume)
• Can detect new attacks but may generate false alarms

3. Hybrid Detection

• Combines both methods (most modern systems use this)

Types of Intrusion Detection Systems

A. Network-based IDS (NIDS)

• Monitors network traffic
• Detects attacks like port scanning, DDoS, malware traffic
• Installed on:
  • Network gateways
  • Firewalls
  • Switches (SPAN/mirror ports)

B. Host-based IDS (HIDS)

• Monitors a specific computer or server
• Watches:
  • File integrity
  • System calls
  • Logs
  • User activity

IDS vs IPS (Important Difference)

🔹 IDS = alert only
🔹 IPS = alert + block

Why Intrusion Detection Is Important

✅ Detects attacks early
✅ Helps meet security compliance requirements
✅ Provides visibility into network behavior
✅ Supports incident response and forensics

Without IDS, attacks may go unnoticed for months.

Using AirPlay and Chromecast on networks with more than 100 wireless clients may degrade performance due to the use of multicast traffic.

The following steps will optimise network performance:

1. Enable Multicast and Broadcast Control on the WiFi serving 100+ clients.
   • Note: This will break connectivity of other services using multicast or broadcast traffic unless you add them as “Exceptions.”
2. Create a new Network (VLAN).
3. Create a new WiFi to broadcast the network.
4. Connect all AirPlay/Chromecast clients to this new WiFi.
5. Ensure Multicast Filtering is enabled for all networks used to broadcast WiFi.
   • Found in Settings > Networks. 

Sonos devices commonly cause network loops, which can cause slow speeds or even total network malfunction.

Background

Many Sonos devices are equipped with SonosNet, a proprietary wireless mesh network on the 2.4 GHz spectrum that enables communication between other Sonos devices. With SonosNet, a Sonos device can connect to a wired network and “extend” the connection to other wireless Sonos devices, without involving an existing Wi-Fi SSID.

Note: Sonos Era, Move, and Roam products do not support SonosNet. They can only be connected directly to your Wi-Fi network.

SonosNet is itself a fully featured network, including spanning tree features. However, this spanning tree implementation is not configurable and can conflict with professional network setups. Together, these things can result in unexpected network loops or STP discarding states on critical switch ports, including AP uplinks.

Fortunately, with some simple tips, Sonos devices can coexist perfectly with your UniFi deployment.

Best Practices

If Sonos Devices are Wired

• Ensure all Sonos devices are wired. None should be connected via WiFi.
• Use the same Network/VLAN for all Sonos devices.
• Connect all Sonos devices to the same switch, if possible.
• Disable SonosNet and Wi-Fi on all Sonos devices.
• Do not daisy chain Sonos devices together using the same LAN port on a UniFi switch.
• Set STP priorities on your switches.

If Sonos Devices are Wireless

• Ensure all Sonos devices are wirelessly connected. Do not wire any into your network.
• If SonosNet is in use for legacy speakers, ensure the 2.4GHz channel used by SonosNet does not overlap with any existing 2.4GHz WiFi managed in UniFi. This will create unnecessary interference and degrade overall network performance. We recommend using SonosNet on channels 1/6/11.

Ubiquiti Protect is Ubiquiti’s advanced, license-free video surveillance platform, designed to work seamlessly with the UniFi ecosystem which has evolved significantly with powerful AI features, local-first architecture, and a wide range of smart cameras.

UniFi Protect is a video management system (VMS) that runs on UniFi OS Consoles like the UniFi Dream Machine Pro, Cloud Key Gen2 Plus, or UniFi Protect NVRs that offers:

• No subscription fees
• Local storage and processing
• Remote access via UniFi Protect app
• Integration with UniFi Access and UniFi Network

UniFi Protect is a highly scalable, AI-powered camera surveillance system which seamlessly integrates the privacy of on-premises video storage with the convenience of remote management, all without any licensing fees.

It is just one of many software applications in UniFi’s end-to-end IT management platform. Learn more about UniFi here.

Requirements

To set up UniFi Protect, you’ll need the following components:

• A UniFi Console that supports the UniFi Protect application.
• UniFi Protect Cameras (or ONVIF-compatible third-party cameras; learn more about third-party cameras integration.
• Power-over-Ethernet (PoE) switches to power your cameras.

Setting Up Your UniFi Protect System

Follow these steps to get your UniFi Protect system up and running:

1. Prepare Your UniFi Console: Ensure that your UniFi Console is set up and running UniFi Protect. To view installed UniFi applications, click the settings icon on the left navigation bar, then select Control Plane. Refer to How to Set Up UniFi for more details.
2. Connect Your Cameras: Plug each camera into a PoE switch to power them and provide network connectivity.
   • Note: If you are using a CloudKey or NVR and have multiple VLANs on your network, ensure the cameras are on the same VLAN as that CloudKey or NVR.
3. Adopt Your Cameras: Add cameras to UniFi Protect using one of these methods:
   • Mobile App
     • Download the UniFi Protect Mobile App (iOS / Android).
     • Log in with your UI Account.
     • Follow the prompts to adopt your cameras, or navigate to the Devices page for manual adoption. See Device Adoption for troubleshooting.
   • Site Manager
     • Go to unifi.ui.com and log in with your UI Account.
     • Select your UniFi Console, click the Protect icon, and open the Devices tab.
     • Click “Adopt” to add your cameras. See Device Adoption for help if needed.

A domain name is your website’s address on the internet (yourbusiness.com) and can make it easy for people to find your site or you can use it for branded email (hello@yourbusiness.com).

Getting the .au domain name for your business is a simple yet important step in establishing and protecting your business identity and brand.

Registering isn’t forever and renewal is required within a year, or a few years if you initially register for a longer term.

Next Century Media makes it easy for clients by managing domain names for you and it’s simple to register a .au domain name starting your website journey.

The domain name is kept with a registrar with your details and one of the requirements for .au domains is a valid ABN which is regularly checked by the .AU authority.

In some cases, the domain name registration might have been registered originally by someone else, and you don’t have the login details at all.

While not common, we have come across this situation at times and to make it worse, the client may have no idea what the login details are to access the domain, possibly originally registered by a web designer no longer in business, a mate no longer in touch, or simply can’t remember.

Where To Find Domain Username and Password

Depending on where your domain name is registered and who it was registered through, obtaining the username and password may be challenging. When someone asked about their username and password for their domain name, it’s normally for the login details for the registration service, not the domain password itself.

If you are uncertain about where the domain is registered, you may be able to find out by performing a WHOIS Lookup with auDA and WHOIS provides the following information:

• Registrar of record for the domain name
• Registrant of the domain name
• Registrant contact name and email address
• Technical contact name and email address
• Computers for the domain name

The details will not reveal the username and password for the domain name, it will give you some details that will help find who the domain name is registered with, and who is the person or entity that owns the domain name.

The registrar is the entity responsible for maintaining your domain name and its records and will give you an idea of where your domain name is registered through.

Some registrars are obvious, such as GoDaddy or NetRegistry but others may be a reseller or other associated entity, such as Next Century Media who is a reseller with Synergy Wholesale who have a page that will let you find out who the reseller is here: Synergy Wholesale Partner Lookup Page

If the domain name registered email is one that you have access to, look at the Recover .au Domain Password guide

Once you know the registration service, you may be able to request a password reset and if the username is not the email address, some registration services have a username recovery feature as well.

The registrant contact and the technical contact will give you an idea on who may have the login details but unfortunately, some web designers use their own details instead of the customer’s and in this case, the contact email addresses may help you identify who to contact to request access to your domain name.

If you want to transfer a .au domain to a different registrar or reseller, you don’t necessarily need to have a username and password to access the registrar.

The domain password (this is different to the username and password for the registration service) can be recovered without logging in to the service used to manage and renew the domain name.

The recovered domain password will be sent the registered email address for the domain by using the auDA’s Recover .au domain name password and expiry date page.

When attempting to register or complete a change of registrant on an AU domain name using a Trust ABN as your Registrant or Eligibility ID you will receive the following error:

‘The provided TLD cannot be registered using trust eligibility. Please enter the registrant information of the trustee instead of the trust.’

If presented with this error, you should resubmit your order with the Trustee’s ABN/ACN instead which you can confirm the Trustee’s ABN/ACN via the Trust Deed.

As part of auDA’s eligibility requirements, we must verify that the trustee is either an Australian citizen or the trustee is an Australian body corporate which is done by utilising the Trustee’s ABN at the time of registration.

Correct Example

For this particular example, we will assume the Trust and Trustee’s details are as per below:

ABN of Trust: 91 123 456 789
Entity Name: The Example Trust

ABN of Trustee (Company Example/ Sole Trader Example): 21 101 234 567 / 74 789 456 123
Entity Name: Trust Company Name Pty Ltd / John Citizen

Based on the details above, you will need to submit your registration with the Trustee’s ABN

If the Trustee is a Sole Trader ABN:

Registrant Name: John Citizen Trustee for The Example Trust
Registrant ID Type: Sole Trader
Registrant ID: ABN 74 789 456 123
Eligibility Name The Trustee for the Example Trust
Eligibility Type: Trust
Eligibility ID: ABN 91 123 456 789

If the Trustee is a Company ABN:

Registrant Name: Trust Company Name Pty Ltd Trustee for The Example Trust
Registrant ID Type: Company
Registrant ID: ABN 21 101 234 567
Eligibility Name The Trustee for the Example Trust
Eligibility Type: Trust
Eligibility ID: ABN 91 123 456 789

In some cases, the trustee may be an individual trustee without an ABN/ACN, as specified in the trust deed.

If the Trustee is an Individual Trustee (Natural Person) where there is no ABN/ACN:

Registrant Name: John Citizen Trustee for The Example Trust
Eligibility Name The Trustee for the Example Trust
Eligibility Type: Trust
Eligibility ID: ABN 91 123 456 789

Hosting is where your website’s files, images, and databases are stored.

WordPress is a content management system (CMS) that lets you build and manage websites easily.

You can choose to set your WordPress homepage as either a static page or a blog page, depending on what your website aims to achieve.

A static page remains the same for every visitor, making it perfect for landing or informational pages.

Conversely, a blog page showcases your most recent posts in reverse order, which is ideal for news websites or personal blogs.

If you plan to frequently share updates or articles, using your homepage to feature your latest blog posts can effectively engage your audience. However, if your priority is to offer consistent, timeless content, a static page would be the better choice for your homepage.

As standard in WordPress, any new comments will be sent to the admin email or the post author only.

If you to change the recipient of email notifications for new comments in WordPress, add the following code to functions.php either in your theme folder or even better, in your child theme folder.

function if_change_recipient_comment_notification( $emails, $comment_id ){
$recipient_email = 'example@example.com';

return array( $recipient_email );
}
add_filter( 'comment_notification_recipients', 'if_change_recipient_comment_notification', 10, 2 );

NOTE: This guide is for WordPress developers or users that know how to access the php files