Troubleshooting no internet connection with Aussie Broadband

Summary: Troubleshoot internet connection issues with the Aussie Broadband App or Online Portal

Losing internet connection can be pretty frustrating, especially when it happens in an untimely moment.

This guide will help provide some basic troubleshooting steps to help resolve the issue.

1. Check to see if there are any Aussie Broadband system outages by clicking here

2. Next, check for outages in your area:
– If you have an nbn® service click here
– If you have an Opticomm service, click here

3. Check for any scheduled outages
– This can be done through the MyAussie App but they also send emails in advance to provide notice, so you can also check your inbox.